Frequently Asked Questions
What is pay.com.au?
Who can use the pay.com.au service?
What cards work with pay.com.au?
Why would I use the pay.com.au service?
What are the fees?
Can I pay anyone with pay.com.au?
How do I start?
Is it easy to use?
Is it secure?
When does my payment make it to its destination?
Do suppliers need to have a pay.com.au account?
What is the best card to use?
How do I maximise the benefits of points and cashflow?
Do I need to subscribe to the pay.com.au platform and service?
Am I required to pay FBT on the reward points I earn?
Are the fees I pay to pay.com.au tax deductible?
What is PayRewards?
How does PayRewards work?
How do I access PayRewards?
What is the Pay x Quintessentially Concierge Program?
What are PayPoints?
How do I earn reward points?
How do I transfer points to an airline partner?
What is PayTravel?
Personalised Points Advice
What is Personalised Points Advice?