How this bookkeeper turned client payments into time savings and rewards

At a glance

As a bookkeeper, Fractional CFO and accountant, Claire Moyles knows the pressure of managing payroll, suppliers and ATO bills. By switching to pay.com.au, she cut hours of admin, eliminated duplicate payments, and gave her clients a reason to smile – earning rewards on their biggest bills.

• Save hours at month-end
  Centralise payroll, supplier and ATO payments in one secure platform.
• Eliminate costly errors
  Avoid duplicate or incorrect supplier payments with proper checks and processes.
• Add value for clients
  Help clients earn rewards on everyday expenses – including payments to the ATO.

About Killala Advisory

Claire Moyles runs Killala Advisory, a boutique accounting and CFO services firm. She works with clients across construction, hospitality, medical and legal industries – providing bookkeeping, cash flow management and on-demand CFO support.

The challenge: the month-end scramble

Claire’s payment process looked familiar to most bookkeepers:

• Uploading ABA files to the bank
• Sending BPAY reference numbers to clients
• Logging into multiple supplier websites
• Dealing with pressure calls that sometimes led to duplicate payments

It wasn’t just time-consuming – it risked errors that could cost clients thousands and damage trust.

The solution: pay.com.au

Claire first tried pay.com.au at a client’s request. What stood out immediately was the ability to earn full points on ATO payments – something she’d never seen before. But the benefits went well beyond rewards.

• One platform for all payments
  Payroll, suppliers and ATO payments processed together
• Secure, customisable access
  So the right person uploads, checks and authorises every payment.

• Flexibility with payment methods
  Earn points whether paying by bank account or credit card.

The results: less admin, more value

• Hours saved
  End-of-month payment runs that once took over an hour now take minutes.
• Fewer mistakes
  Clients no longer risk double-paying suppliers. Every payment is verified and tracked.
• Extra value for clients
  Claire redeems her points with Qantas and Accor, while clients use theirs for flights, accommodation, gift cards and concierge services.
• Stronger client relationships
  Customisable access builds trust – giving clients confidence that payments are both secure and efficient.

Why bookkeepers recommend pay.com.au

For bookkeepers:

• Reduce admin hours and avoid costly mistakes
• Customise payment access for clients and staff
• Provide a value-add that clients actually notice

For clients:

• Earn points on everyday business payments, including ATO and payroll
• Redeem rewards for flights, accommodation, gift cards and more

Getting started with pay.com.au

With pay.com.au, Killala Advisory has transformed month-end payments from a time drain into a client value-add. Whether you manage ten clients or a hundred, the platform makes it simple to pay securely, save time, and earn rewards.

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