From 40 kits to 2,000 a month
Cardigang is a DIY knitting and crochet business co-founded by Cat Bloxsom and Morgan Collins. Born in lockdown 2020 when the pair taught themselves to knit, Cardigang has grown from 40 kits and a big dream into a business shipping up to 2,000 kits every month all over the world.
That kind of scale comes with a long list of payments – overseas yarn suppliers, postage and fulfilment, Meta ad spend, payroll, and a constant rotation of trips to China and international trade shows. For a long time, all of that was just money out the door.
The Challenges
No rewards on their biggest spend: Cardigang imports all of its yarn from China, paying suppliers in Chinese Yuan. It’s their single biggest expense, and every invoice was earning zero points. The same went for Meta ad spend, which is invoiced through Meta’s international entity, putting it outside most rewards programs entirely.
International payments were a logistical headache: Different suppliers, different currencies, different bank accounts, different payment terms. Managing it across multiple platforms was eating time the pair couldn’t afford to lose.
Travel was a cash drain: Visiting suppliers in China and attending trade shows is core to how Cardigang operates. But every flight was being paid for in cash, across multiple airlines, causing cashflow strains, with nothing coming back.
How pay.com.au helped Cardigang
Pay overseas suppliers in local currency: Every CNY payment to Cardigang’s yarn suppliers now earns PayRewards Points. No manual conversions or juggling multiple bank accounts. Just pay and earn.
Settle Meta Ads invoices and earn on the spend: Meta Ads invoices are paid to an overseas bank account, which puts them outside most rewards programs. pay.com.au handles it like any other international payment, where you can earn your full credit card rewards, PayRewards, or both. Same campaigns, double the rewards.
Domestic and international payments in one place: Supplier payments, ad spend, payroll are all now running through pay.com.au and earning back every time.
"Switching from our last international payments provider was easier than we expected, and our rewards doubled overnight."
The Results
Over a million points from FX payments they were already making: Cardigang has earned over 1M PayRewards Points through FX payments alone. Supplier invoices they were paying anyway are now working for them in the background.
Business Class upgrades, all on points: Long-haul flights to visit suppliers in China used to mean economy seats, no sleep and hitting the ground already exhausted. Now the pair transfer their PayRewards Points straight to Qantas Business Rewards and fly business class, arriving rested, refreshed and ready to make the most of every trip.
Cash freed up for things that matter: Over $20,000 in flights funded by points means travel that used to eat into cash flow now costs next to nothing. That’s more dollars staying in the business, going back into stock, advertising and growth instead of flights.
"Our advice to any e-commerce business is to use pay.com.au. It's so easy to set up, it's easy to use, and it means you earn points on money you're already spending."
Getting started with pay.com.au
Most e-commerce businesses are sitting on a goldmine of unrewarded spend, and Cardigang is proof of what happens when you do something about it. Every payment an e-commerce business makes can be earning points with pay.com.au. It’s quick and easy to get started, and once you’re set up, your existing spend starts working for you every time a payment goes through.
INDUSTRY E-commerce
LOCATION Melbourne, Australia
COMPANY SIZE 2-10 employees