From Spice to Strategy: How Bippi Foods Turns Every Payment into Points

Background

Bippi Foods is a Melbourne-based FMCG company bringing authentic Italian flavours to Australian kitchens through its signature chilli oils and condiments. Over the past five years, the business has grown rapidly, from a small-batch local producer to a nationally recognised name stocked in major retailers.

With growth came new challenges: increasing production costs, scaling operations, and the constant pursuit of efficiency. Like many expanding businesses, Bippi sought smarter ways to manage expenses and maximise returns on every dollar invested in the brand’s success.

The Challenge

Limited Payment Options: Many of Bippi’s suppliers, including local farmers, didn’t accept credit cards, meaning missed credit card rewards and tighter cash flow.

Rising Operating Costs: Scaling production brought higher costs across ingredients, packaging, and logistics, making cost efficiency a top priority.

Missed Reward Potential: Large payments made via bank transfer couldn’t earn rewards, limiting the ability to reinvest points back into the business.

Expensive Travel: Frequent travel for trade shows and supplier visits added pressure to budgets, with opportunities to offset costs through points left untapped.

How pay.com.au helped Bippi Foods

Pay Any Supplier: Through pay.com.au, Bippi can now pay all suppliers, even those who don’t accept credit cards, while earning full credit card rewards and PayRewards Points on every payment.

Improve Cash Flow: By using credit cards for large expenses, Bippi extended payment terms and reduced cash flow pressure, freeing up funds to reinvest in production and growth.

Maximise Rewards: Every payment now earns points, turning routine business expenses into valuable rewards that can be reinvested into the business.

Travel Smarter: Instead of paying for travel in cash, Bippi now redeems points to cover flights and accommodation, cutting costs while continuing to grow the brand.

The Results

Significant Cost Savings: By earning points on every payment and redeeming them for travel, Bippi reduced out-of-pocket expenses across operations and business trips.

Time Back to Grow: Automated payments and streamlined reconciliation saved the team valuable time, allowing them to focus on scaling production and distribution.

Stronger Supplier Relationships: Paying suppliers faster and more reliably strengthened trust with partners, including local farmers who are core to the brand’s success.

Smarter Business Growth: With improved cash flow and rewards reinvested back into the business, Bippi now operates more efficiently, turning everyday payments into a growth driver.

Getting started with pay.com.au

For growing businesses like Bippi Foods, pay.com.au is more than a payment platform – it’s a smarter way to run a business. It simplifies payments, strengthens supplier relationships, and turns every dollar spent into real value through rewards and savings.

By using pay.com.au, Bippi has gained back time, improved cash flow, and transformed everyday expenses, from supplier payments to travel, into opportunities for growth. For any business not yet on board, it’s simple: you’re leaving value on the table.

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